Terms and conditions

General Terms and Conditions for the Use of Vicouples

Status: 01.06.2021

The following General Terms and Conditions (GTC) govern the contractual relationship between Vicouples (Individual Entrepreneur Viktoriia Shcherbyna) and its members. This includes the use of the Vicouples homepage and all other services offered.

Persons who have not yet reached the age of 18 may not use this service or this application. The use of the Vicouples dating service for commercial/industrial/freelance purposes is not permitted.

1 Subject matter of the contract
1.1
Vicouples offers its clients access to a central database which is accessible under the domain http://www.vicouples.com. The online database made available by Vicouples contains so-called profiles, which members provide with information and photos (collectively referred to as "Data").

1.2
Vicouples provides its members with access to this database system, through which members can get to know each other. The database contains user profiles as well as contact information about other Members. Members can view the profiles of other members in the database and contact them, sometimes free of charge and sometimes for a fee. Before using chargeable services, users are clearly informed that they are chargeable.

1.3
The Vicouples Service includes the provision of contact data of the Members, any communication between the individual Members by means of the contact data provided
(e-mail, messenger services, social media, etc.) takes place outside the Vicouples homepage.

1.4
The object of the contract with Vicouples is expressly NOT the mediation of marriage or the initiation of marriage. Vicouples is a social network for the purpose of getting to know each other and interaction between its members. Registered users can use the services within the framework of the respective contracts concluded.

2 Scope of the General Terms and Conditions
2.1
The applicability of these General Terms and Conditions is independent of how and where (location Republic of Austria, or from abroad) the user accesses the service of Vicouples.

2.2
Registration is not possible without the unrestricted acceptance of the General Terms and Conditions and data protection provisions of Vicouples.

2.3
The GTC apply to the use of all Vicouples services.
The current GTC and privacy Policy can be viewed on the website.

2.4
Vicouples is entitled to change the GTC and/or data protection provisions (Privacy Policy) at any time.
Existing Members will be informed of any changes by e-mail. This e-mail contains a link to the respective current GTC and/or data protection provisions, which the user can view via the website. Existing members may object to Vicouples within a period of 14 days after receipt of the notification of change. If no objection is made, the new provisions (GTC and/or data protection provisions) shall apply from the day following the expiry of the deadline.
The existing member will be informed of the possibility to object in the information e-mail. In the event of an objection by the member, the previous regulations shall continue to apply. In this case, Vicouples reserves a special right of termination of the membership. In this case, any remaining credit balance will be refunded to the member as described in section 10.2.b).

3 Access/Conclusion of Contract
3.1
Access to the Vicouples Service requires registration/login.
For this purpose, the customer needs an e-mail address and a password chosen by him/herself. The user is obliged to store this personal password in such a way that third parties have no access to it.

3.2
Each user agrees to provide Vicouples with proof of identification in the form of a photocopy of a photo ID (identity card, passport or driving licence) upon request (e.g. in case of suspicion of unauthorised or improper use or for verification of identity). The photocopy must contain the member's personal data, photograph and signature in an identifiable manner.

3.3
The registration creates a contractual relationship between Vicouples and the registered member, which is governed by the provisions of these General Terms and Conditions.

3.4
In order to use the Vicouples service, it is necessary to answer the questionnaire that follows the registration. This is followed by the provision of personal data such as first name, date of birth, place of residence, personal preferences and the like. Only with the help of all this information does Vicouples create a profile of the member. Some of these details can only be changed after the profile has been created with the help of the customer service.

3.5
The user contract is only concluded after the user profile has been checked and activated by Vicouples customer service. The user contract is valid for an indefinite period. To terminate the user contract, see section 10.1.

3.6
The member undertakes to check the correctness of the content (texts and images) of the user profile after publication of his/her own advertisement. In the event of errors, the member must deactivate the advertisement immediately and correct it if necessary.

4 Right of Publication / Copyrights
4.1
There is expressly no claim to the publication of the user profile by Vicouples.
Vicouples reserves the right not to publish advertisement orders in whole or in part, in particular due to the content or for technical reasons. A rejection of an order and/or the removal of an advertisement will be communicated to the member as soon as possible.

4.2
Vicouples is entitled, but not obligated, to examine the content of all data
(this applies in particular to pictures, texts, links, etc.) for compatibility with the general laws or these General Terms and Conditions and to change or delete the respective contents or to refuse publication in whole or in part. This is done under careful consideration of the interests of all parties involved, but in principle at the free discretion of Vicouples.

4.3
The member assures that he/she holds the necessary rights (in particular copyrights) to all data provided by him/her (in particular to uploaded images). In addition, the member assures that the publication of all material originating from him/her (texts and images) does not conflict with any rights of third parties.

5 Free and chargeable services
5.1
Registration with Vicouples is free of charge. Following registration, the user answers a questionnaire about personal details and interests, which is made available to other members on vicouples.com in the form of a user profile, including published pictures.
The use of the services of the user database accessible to members is free of charge. This includes, among other things, the display of other user profiles and partner suggestions, and a search function under which other Members can be displayed according to selected criteria.

5.2
Before using a service that is subject to a charge, the user will be clearly informed of any obligation to pay costs. The costs incurred are explained in the respective chargeable services.

5.3
The male member can make use of chargeable services if he has acquired a corresponding credit balance of so-called viCoins in advance or if his credit account is still sufficiently covered.
Female members cannot use the paid viCoins service, but they can express their interest in contacting a specific male member on his profile page free of charge. Which services are subject to a charge and which prices apply can be viewed under Startpage > My account > Get viCoins. The viCoins purchased are credited to the member's personal account and the current balance is displayed on the start page.

6 Ordering viCoins and payment
6.1
When purchasing viCoins, the member is guided through the ordering process step by step.
The selection of the desired viCoins package can be made either in the input mask under
Startpage > My account > Get viCoins or by clicking on the viCoin logo on the start page below the user profile photo. After selecting a viCoins package, the member will be redirected to the payment page, where the desired payment method can be selected and the order can be executed by pressing the "Pay" button. After pressing the "Pay" button, the order is completed and no further changes to the binding order are possible. The order can also be cancelled by pressing the "Cancel" button on the payment page before the order has been completed.

6.2
Acceptance of the order by Vicouples is declared by crediting viCoins to the member's account.

6.3
After the order process has been completed, the member receives a confirmation by e-mail. Vicouples does not automatically store the text of the contract. The Member is therefore advised to save or otherwise archive it. The account balance of viCoins can also be viewed on the start page.

6.4
Payment is made via payment service providers (Paypal). In the course of the ordering process, the member will be shown on the payment page which payment options are available in the specific case.

6.5
All prices are quoted in euros (€) and include the statutory value added tax.

7 Responsibility and Duties of Members
7.1
The member undertakes to use the Vicouples service exclusively for private purposes, not to have any business intentions and not to use the data of other members entrusted to him/her for commercial or advertising purposes. In particular, it is not permitted to systematically read the contents of other members (e.g. by means of a program or by copying) in order to use them outside the Vicouples service. In particular, the use of computer programs for the automated reading of files, such as crawlers, is also prohibited.

7.2
The member is obliged to treat letters, e-mails and other messages confidentially and not to make them accessible without the consent of their author. This applies to all received data such as names, telephone and fax numbers, residential addresses, e-mail addresses as well as URL's or other personal data.

7.3
The member is solely responsible for the content of his registration and thus for the information he provides about himself. The member assures that the data provided is true and describes him/her personally. In the event of deliberate and/or fraudulent misrepresentation, or the impersonation of another or fictitious identity, Vicouples is entitled to terminate the member's account without notice and may also take civil action.

7.4
The member is required to retrieve the messages received on his or her behalf, as well as the data of his or her profile, at regular and reasonable intervals and to archive them on his or her own computer or other storage medium. Vicouples is entitled to delete the messages stored in the member's account without further inquiry after the expiry of 12 months after receipt. Vicouples is entitled to delete all data of a member within twenty-four months after the last login. A refund of residual credit is not possible after the expiry of this period.

7.5
Each member undertakes to use the services of Vicouples only within the legal limits and not in an abusive manner, in particular:
a) not to disseminate any immoral, obscene, pornographic or right-wing/left-wing radical content or photos

b) not to disseminate any defamatory, offensive or otherwise unlawful material or information via the Service or its Members

c) not to use the Vicouples Service to threaten or harass others (e.g. by stalking) or to violate the rights (e.g. copyrights, personal rights, ...) of third parties, in particular those of the Members

d) not to use the Vicouples service to promise or demand money and/or services of monetary value (see also section 7.1)

e) not to upload/publish/link any data containing a virus (infected software, viruses, Trojans, etc.)

f) Not to upload and publish data containing software or other material protected by copyright unless the member has the rights thereto or the required consents

g) Not to intercept or attempt to intercept any e-mails/messages

h) Not to contact other Members for any purpose other than personal, private communication and, in particular, not to advertise or offer goods or services to other Members (except in cases where this is expressly permitted by Vicouples)

i) not to use the Vicouples service in a way that adversely affects the availability of the offers to other members

j) not to send messages that serve a commercial purpose

k) Not to mention real names, addresses, telephone or fax numbers, e-mail addresses, etc. in personal descriptions (profiles) and other publications on Vicouples websites. The exception to this rule are input fields of Vicouples that expressly ask the member for these data (input of master data for profile creation)

l) Not to send chain letters

7.6
a) In the event of concrete indications of a violation of one or more of the behavioural obligations mentioned in section 7.5.a) to l), Vicouples has the right to check the content entered by the members and, if necessary, to block access to this data in part or in full, for a limited period of time or permanently. The member will be informed of this as soon as possible.

b) In addition to possible consequences under civil and criminal law for the member, failure to comply with one or more of the above obligations of conduct entitles Vicouples to terminate the membership without notice, combined with a simultaneous blocking of access to the Vicouples database. Any credit balance of viCoins still available at this time will be forfeited. A refund or transfer of credit is not possible.

7.7
The member agrees to inform Vicouples immediately if he/she is no longer interested in using Vicouples due to the conclusion of a partnership or for other reasons or if he/she no longer wishes to be available to other members as a partner suggestion. Members can activate (put online) or deactivate an ad themselves. This is done under Startpage > My account > Deactivate / Activate

8 Communication
As an online service, Vicouples communicates with its members either via the screen mask when logged in, or via the e-mail address provided during registration (e.g. sending of partner suggestions, confirmation of contract, …).
Members can send messages to Vicouples by e-mail or by post.
In order to prevent abuse, Vicouples recommends that all members provide the following information when sending messages to Vicouples:
a) The e-mail address registered with Vicouples
b) The profile ID, which can be seen on the start page above the member's own profile name.

9 Data protection information
By registering, the user has agreed to Vicouples' data protection provisions (Privacy Policy).
These can be viewed on the website.

10 Termination of membership
10.1
Termination by the member
a) The member is entitled to terminate the membership at any time without giving reasons. The cancellation must be made in writing (by letter or e-mail) or via the corresponding screen input mask under Startpage > My account > Delete account.

b) Any viCoins credit still available at the time of termination will be forfeited. A refund / payout / transfer of credit is not possible.

c) After termination, the member's user profile will be removed. Data will continue to be stored if required by law, for the further processing of the contract or for possible civil or criminal prosecution.

10.2
Discontinuation of the Service / Termination by Vicouples
a) Vicouples is entitled to discontinue the services offered in whole or in part. Members will be informed by Vicouples of the partial or complete discontinuation of the service as early as possible.

b) In the event of a complete discontinuation of the offer by Vicouples, members will be refunded any remaining credit balance in accordance with the cost price of the viCoins. Only payments actually made will be refunded. This means, for example, that credit won or given as a gift will not be refunded. In order to receive a refund, the member must notify Vicouples in writing (by letter or e-mail) within 14 days of being requested to do so (e-mail from Vicouples). To receive a refund, a bank account within the Euro zone or, in the case of members outside the Euro zone, a Paypal account must be provided. If a Member outside the Euro zone does not have a Paypal account, repayments will be made to a standardised international bank account (IBAN account) designated by the Member. In the case of transactions outside the Euro zone, Vicouples reserves the right, if necessary, to deduct the costs of the transaction, but only up to a maximum of 25% of the repayment value, as an expense fee. If this deadline is missed, the remaining credit balance will be forfeited without replacement.

c) Vicouples is entitled to terminate the membership of individual members at any time without giving reasons. Any remaining credit balance will be refunded in accordance with the provision in clause 10.2.b). Members who have been terminated by Vicouples are prohibited from registering with Vicouples again. Even a technically successful registration (e.g. with a different e-mail address) does not lead to a new user contract in this case.

11 Advertising
During registration, the user is asked whether he/she would like to subscribe to the newsletter. This newsletter informs its members about current services offered by Vicouples. The information is sent via the e-mail address registered by the user and can be revoked at any time by sending an e-mail to info@vicouples.com. The possibility of revoking consent will also be pointed out again in the respective mailings.

12 Right of withdrawal, exclusion of the right of withdrawal
12.1
Cancellation policy:
- You have the right to withdraw from this contract within 14 days without giving any reason.
- The withdrawal period is 14 days from the day of the conclusion of the contract.
- The revocation must be made in writing (e.g. letter or e-mail) and must be sent to the following address:
Levion GmbH
Pramet 20A
4925 Pramet
Austria
E-mail: info@vicouples.com

- In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

12.2
Consequences of revocation:
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered.

Obligations to refund payments must be fulfilled within 30 days. For the member, the period begins with the dispatch of the notice of revocation, for Vicouples with its receipt.
For a refund, the Member must provide  a Paypal account.  In the case of transactions outside the Euro zone, Vicouples reserves the right, if necessary, to deduct the costs of the transaction, but only up to a maximum of 25% of the repayment value, as an expense fee.

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.

End of the cancellation policy

12.3
For a clear assignment, the member's declaration of revocation should contain the following information:
a) E-mail address deposited with Vicouples
b) The profile ID, which can be seen on the start page above the member's own profile name.

13 Liability of Vicouples
13.1
Vicouples cannot be held responsible for any incorrect information contained in Members' registrations and/or questionnaires. Despite all efforts and careful monitoring, Vicouples has no absolute and effective control over the accuracy and security of information exchanged between Members through the Vicouples Service. Vicouples can therefore accept no responsibility for the accuracy of the content of such information. Liability in this regard is excluded in all cases.

13.2
Vicouples owes only the provision of the IT services for the mediation of contacts, not the success thereof. Vicouples only provides the technical equipment which generally enables contact to be made between its members.

13.3
Vicouples does not assume any liability for the availability of the system as well as for system-related failures, interruptions and disturbances of the technical equipment and service of Vicouples, in particular not for disturbances of the quality of access due to force majeure or due to events for which Vicouples is not responsible (e.g. failure of communication networks and gateways).

13.4
Indemnity:
a) The Member shall indemnify Vicouples against all liability and all claims and costs arising from any breach by other Members of these Terms and Conditions.

b) The member indemnifies Vicouples from any liability and from all obligations, expenses and claims arising from damages due to defamation, insult or violation of personal rights by other members.

c) The member indemnifies Vicouples against any liability for the failure of services, for the infringement of intellectual property rights or other rights caused by or on account of other members.

14 Rights of Use
Vicouples is, in its relationship with its users and members, the sole legal owner of the rights of reproduction, distribution, processing and all copyrights as well as the right of incorporeal transmission and reproduction of the Vicouples Website and the individual contents contained therein. The use of all programs and the contents, materials as well as trademarks and trade names contained therein is exclusively permitted for the purposes stated in these Terms and Conditions.

15 Applicable Law
15.1
Ukrainian law shall apply.

15.2
Should any provision of the contract or the General Terms and Conditions be or become invalid, or should the contract be incomplete, the remaining content of the contract shall not be affected thereby. The statutory provisions shall apply in addition.

16 Miscellaneous
16.1
The contract language is English or Russian or Ukrainian.

16.2
Vicouples is entitled to commission third party service providers and vicarious agents with the provision of parts or the entire range of services, provided that this does not result in any disadvantages for the Member.

16.3
Vicouples reserves the right to change the Vicouples Service at any time. The prerequisite for this is that the change is due to a changed legal situation, a decision of the authorities or jurisdiction. Security gaps and changes of a purely technical or procedural nature, without any significant impact on the member, also entitle Vicouples to change the service. Changes with only an insignificant impact on the functions of Vicouples do not constitute changes to the service within the meaning of this clause.

16.4
Viktoriia Shcherbyna, Maiakovskogo 3A, 14, 69000, Zaporoghye, Ukraine  is responsible for the content of the Service.
It is represented by its managing director.

27 нояб. 2022 г., в 18:09, Wolfgang Mundigler <wolfgang@mundigler.at> написал(а):

General Terms and Conditions for the Use of Vicouples

Status: 01.06.2021

The following General Terms and Conditions (GTC) govern the contractual relationship between Vicouples (contractual partner is Levion GmbH, Pramet 20A, 4925 Pramet, Austria) and its members. This includes the use of the Vicouples homepage and all other services offered.

Persons who have not yet reached the age of 18 may not use this service or this application. The use of the Vicouples dating service for commercial/industrial/freelance purposes is not permitted.

1 Subject matter of the contract
1.1
Vicouples offers its clients access to a central database which is accessible under the domain http://www.vicouples.com. The online database made available by Vicouples contains so-called profiles, which members provide with information and photos (collectively referred to as "Data").

1.2
Vicouples provides its members with access to this database system, through which members can get to know each other. The database contains user profiles as well as contact information about other Members. Members can view the profiles of other members in the database and contact them, sometimes free of charge and sometimes for a fee. Before using chargeable services, users are clearly informed that they are chargeable.

1.3
The Vicouples Service includes the provision of contact data of the Members, any communication between the individual Members by means of the contact data provided
(e-mail, messenger services, social media, etc.) takes place outside the Vicouples homepage.

1.4
The object of the contract with Vicouples is expressly NOT the mediation of marriage or the initiation of marriage. Vicouples is a social network for the purpose of getting to know each other and interaction between its members. Registered users can use the services within the framework of the respective contracts concluded.

2 Scope of the General Terms and Conditions
2.1
The applicability of these General Terms and Conditions is independent of how and where (location Republic of Austria, or from abroad) the user accesses the service of Vicouples.

2.2
Registration is not possible without the unrestricted acceptance of the General Terms and Conditions and data protection provisions of Vicouples.

2.3
The GTC apply to the use of all Vicouples services.
The current GTC and privacy Policy can be viewed on the website.

2.4
Vicouples is entitled to change the GTC and/or data protection provisions (Privacy Policy) at any time.
Existing Members will be informed of any changes by e-mail. This e-mail contains a link to the respective current GTC and/or data protection provisions, which the user can view via the website. Existing members may object to Vicouples within a period of 14 days after receipt of the notification of change. If no objection is made, the new provisions (GTC and/or data protection provisions) shall apply from the day following the expiry of the deadline.
The existing member will be informed of the possibility to object in the information e-mail. In the event of an objection by the member, the previous regulations shall continue to apply. In this case, Vicouples reserves a special right of termination of the membership. In this case, any remaining credit balance will be refunded to the member as described in section 10.2.b).

3 Access/Conclusion of Contract
3.1
Access to the Vicouples Service requires registration/login.
For this purpose, the customer needs an e-mail address and a password chosen by him/herself. The user is obliged to store this personal password in such a way that third parties have no access to it.

3.2
Each user agrees to provide Vicouples with proof of identification in the form of a photocopy of a photo ID (identity card, passport or driving licence) upon request (e.g. in case of suspicion of unauthorised or improper use or for verification of identity). The photocopy must contain the member's personal data, photograph and signature in an identifiable manner.

3.3
The registration creates a contractual relationship between Vicouples and the registered member, which is governed by the provisions of these General Terms and Conditions.

3.4
In order to use the Vicouples service, it is necessary to answer the questionnaire that follows the registration. This is followed by the provision of personal data such as first name, date of birth, place of residence, personal preferences and the like. Only with the help of all this information does Vicouples create a profile of the member. Some of these details can only be changed after the profile has been created with the help of the customer service.

3.5
The user contract is only concluded after the user profile has been checked and activated by Vicouples customer service. The user contract is valid for an indefinite period. To terminate the user contract, see section 10.1.

3.6
The member undertakes to check the correctness of the content (texts and images) of the user profile after publication of his/her own advertisement. In the event of errors, the member must deactivate the advertisement immediately and correct it if necessary.

4 Right of Publication / Copyrights
4.1
There is expressly no claim to the publication of the user profile by Vicouples.
Vicouples reserves the right not to publish advertisement orders in whole or in part, in particular due to the content or for technical reasons. A rejection of an order and/or the removal of an advertisement will be communicated to the member as soon as possible.

4.2
Vicouples is entitled, but not obligated, to examine the content of all data
(this applies in particular to pictures, texts, links, etc.) for compatibility with the general laws or these General Terms and Conditions and to change or delete the respective contents or to refuse publication in whole or in part. This is done under careful consideration of the interests of all parties involved, but in principle at the free discretion of Vicouples.

4.3
The member assures that he/she holds the necessary rights (in particular copyrights) to all data provided by him/her (in particular to uploaded images). In addition, the member assures that the publication of all material originating from him/her (texts and images) does not conflict with any rights of third parties.

5 Free and chargeable services
5.1
Registration with Vicouples is free of charge. Following registration, the user answers a questionnaire about personal details and interests, which is made available to other members on vicouples.com in the form of a user profile, including published pictures.
The use of the services of the user database accessible to members is free of charge. This includes, among other things, the display of other user profiles and partner suggestions, and a search function under which other Members can be displayed according to selected criteria.

5.2
Before using a service that is subject to a charge, the user will be clearly informed of any obligation to pay costs. The costs incurred are explained in the respective chargeable services.

5.3
The male member can make use of chargeable services if he has acquired a corresponding credit balance of so-called viCoins in advance or if his credit account is still sufficiently covered.
Female members cannot use the paid viCoins service, but they can express their interest in contacting a specific male member on his profile page free of charge. Which services are subject to a charge and which prices apply can be viewed under Startpage > My account > Get viCoins. The viCoins purchased are credited to the member's personal account and the current balance is displayed on the start page.

6 Ordering viCoins and payment
6.1
When purchasing viCoins, the member is guided through the ordering process step by step.
The selection of the desired viCoins package can be made either in the input mask under
Startpage > My account > Get viCoins or by clicking on the viCoin logo on the start page below the user profile photo. After selecting a viCoins package, the member will be redirected to the payment page, where the desired payment method can be selected and the order can be executed by pressing the "Pay" button. After pressing the "Pay" button, the order is completed and no further changes to the binding order are possible. The order can also be cancelled by pressing the "Cancel" button on the payment page before the order has been completed.

6.2
Acceptance of the order by Vicouples is declared by crediting viCoins to the member's account.

6.3
After the order process has been completed, the member receives a confirmation by e-mail. Vicouples does not automatically store the text of the contract. The Member is therefore advised to save or otherwise archive it. The account balance of viCoins can also be viewed on the start page.

6.4
Payment is made by credit card (Mastercard, Visa, Maestro), or via payment service providers (Paypal). In the course of the ordering process, the member will be shown on the payment page which payment options are available in the specific case.

6.5
All prices are quoted in euros (€) and include the statutory value added tax.

7 Responsibility and Duties of Members
7.1
The member undertakes to use the Vicouples service exclusively for private purposes, not to have any business intentions and not to use the data of other members entrusted to him/her for commercial or advertising purposes. In particular, it is not permitted to systematically read the contents of other members (e.g. by means of a program or by copying) in order to use them outside the Vicouples service. In particular, the use of computer programs for the automated reading of files, such as crawlers, is also prohibited.

7.2
The member is obliged to treat letters, e-mails and other messages confidentially and not to make them accessible without the consent of their author. This applies to all received data such as names, telephone and fax numbers, residential addresses, e-mail addresses as well as URL's or other personal data.

7.3
The member is solely responsible for the content of his registration and thus for the information he provides about himself. The member assures that the data provided is true and describes him/her personally. In the event of deliberate and/or fraudulent misrepresentation, or the impersonation of another or fictitious identity, Vicouples is entitled to terminate the member's account without notice and may also take civil action.

7.4
The member is required to retrieve the messages received on his or her behalf, as well as the data of his or her profile, at regular and reasonable intervals and to archive them on his or her own computer or other storage medium. Vicouples is entitled to delete the messages stored in the member's account without further inquiry after the expiry of 12 months after receipt. Vicouples is entitled to delete all data of a member within twenty-four months after the last login. A refund of residual credit is not possible after the expiry of this period.

7.5
Each member undertakes to use the services of Vicouples only within the legal limits and not in an abusive manner, in particular:
a) not to disseminate any immoral, obscene, pornographic or right-wing/left-wing radical content or photos

b) not to disseminate any defamatory, offensive or otherwise unlawful material or information via the Service or its Members

c) not to use the Vicouples Service to threaten or harass others (e.g. by stalking) or to violate the rights (e.g. copyrights, personal rights, ...) of third parties, in particular those of the Members

d) not to use the Vicouples service to promise or demand money and/or services of monetary value (see also section 7.1)

e) not to upload/publish/link any data containing a virus (infected software, viruses, Trojans, etc.)

f) Not to upload and publish data containing software or other material protected by copyright unless the member has the rights thereto or the required consents

g) Not to intercept or attempt to intercept any e-mails/messages

h) Not to contact other Members for any purpose other than personal, private communication and, in particular, not to advertise or offer goods or services to other Members (except in cases where this is expressly permitted by Vicouples)

i) not to use the Vicouples service in a way that adversely affects the availability of the offers to other members

j) not to send messages that serve a commercial purpose

k) Not to mention real names, addresses, telephone or fax numbers, e-mail addresses, etc. in personal descriptions (profiles) and other publications on Vicouples websites. The exception to this rule are input fields of Vicouples that expressly ask the member for these data (input of master data for profile creation)

l) Not to send chain letters

7.6
a) In the event of concrete indications of a violation of one or more of the behavioural obligations mentioned in section 7.5.a) to l), Vicouples has the right to check the content entered by the members and, if necessary, to block access to this data in part or in full, for a limited period of time or permanently. The member will be informed of this as soon as possible.

b) In addition to possible consequences under civil and criminal law for the member, failure to comply with one or more of the above obligations of conduct entitles Vicouples to terminate the membership without notice, combined with a simultaneous blocking of access to the Vicouples database. Any credit balance of viCoins still available at this time will be forfeited. A refund or transfer of credit is not possible.

7.7
The member agrees to inform Vicouples immediately if he/she is no longer interested in using Vicouples due to the conclusion of a partnership or for other reasons or if he/she no longer wishes to be available to other members as a partner suggestion. Members can activate (put online) or deactivate an ad themselves. This is done under Startpage > My account > Deactivate / Activate

8 Communication
As an online service, Vicouples communicates with its members either via the screen mask when logged in, or via the e-mail address provided during registration (e.g. sending of partner suggestions, confirmation of contract, …).
Members can send messages to Vicouples by e-mail or by post.
In order to prevent abuse, Vicouples recommends that all members provide the following information when sending messages to Vicouples:
a) The e-mail address registered with Vicouples
b) The profile ID, which can be seen on the start page above the member's own profile name.

9 Data protection information
By registering, the user has agreed to Vicouples' data protection provisions (Privacy Policy).
These can be viewed on the website.

10 Termination of membership
10.1
Termination by the member
a) The member is entitled to terminate the membership at any time without giving reasons. The cancellation must be made in writing (by letter or e-mail) or via the corresponding screen input mask under Startpage > My account > Delete account.

b) Any viCoins credit still available at the time of termination will be forfeited. A refund / payout / transfer of credit is not possible.

c) After termination, the member's user profile will be removed. Data will continue to be stored if required by law, for the further processing of the contract or for possible civil or criminal prosecution.

10.2
Discontinuation of the Service / Termination by Vicouples
a) Vicouples is entitled to discontinue the services offered in whole or in part. Members will be informed by Vicouples of the partial or complete discontinuation of the service as early as possible.

b) In the event of a complete discontinuation of the offer by Vicouples, members will be refunded any remaining credit balance in accordance with the cost price of the viCoins. Only payments actually made will be refunded. This means, for example, that credit won or given as a gift will not be refunded. In order to receive a refund, the member must notify Vicouples in writing (by letter or e-mail) within 14 days of being requested to do so (e-mail from Vicouples). To receive a refund, a bank account within the Euro zone or, in the case of members outside the Euro zone, a Paypal account must be provided. If a Member outside the Euro zone does not have a Paypal account, repayments will be made to a standardised international bank account (IBAN account) designated by the Member. In the case of transactions outside the Euro zone, Vicouples reserves the right, if necessary, to deduct the costs of the transaction, but only up to a maximum of 25% of the repayment value, as an expense fee. If this deadline is missed, the remaining credit balance will be forfeited without replacement.

c) Vicouples is entitled to terminate the membership of individual members at any time without giving reasons. Any remaining credit balance will be refunded in accordance with the provision in clause 10.2.b). Members who have been terminated by Vicouples are prohibited from registering with Vicouples again. Even a technically successful registration (e.g. with a different e-mail address) does not lead to a new user contract in this case.

11 Advertising
During registration, the user is asked whether he/she would like to subscribe to the newsletter. This newsletter informs its members about current services offered by Vicouples. The information is sent via the e-mail address registered by the user and can be revoked at any time by sending an e-mail to info@vicouples.com. The possibility of revoking consent will also be pointed out again in the respective mailings.

12 Right of withdrawal, exclusion of the right of withdrawal
12.1
Cancellation policy:
- You have the right to withdraw from this contract within 14 days without giving any reason.
- The withdrawal period is 14 days from the day of the conclusion of the contract.
- The revocation must be made in writing (e.g. letter or e-mail) and must be sent to the following address:
Levion GmbH
Pramet 20A
4925 Pramet
Austria
E-mail: info@vicouples.com

- In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

12.2
Consequences of revocation:
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered.

Obligations to refund payments must be fulfilled within 30 days. For the member, the period begins with the dispatch of the notice of revocation, for Vicouples with its receipt.
For a refund, the Member must provide a bank account within the Euro zone or, in the case of Members outside the Euro zone, a Paypal account. If a Member outside the Euro zone does not have a Paypal account, repayments will be made to a standardised international bank account (IBAN account) designated by the Member. In the case of transactions outside the Euro zone, Vicouples reserves the right, if necessary, to deduct the costs of the transaction, but only up to a maximum of 25% of the repayment value, as an expense fee.

Your right of withdrawal expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of withdrawal.

End of the cancellation policy

12.3
For a clear assignment, the member's declaration of revocation should contain the following information:
a) E-mail address deposited with Vicouples
b) The profile ID, which can be seen on the start page above the member's own profile name.

13 Liability of Vicouples
13.1
Vicouples cannot be held responsible for any incorrect information contained in Members' registrations and/or questionnaires. Despite all efforts and careful monitoring, Vicouples has no absolute and effective control over the accuracy and security of information exchanged between Members through the Vicouples Service. Vicouples can therefore accept no responsibility for the accuracy of the content of such information. Liability in this regard is excluded in all cases.

13.2
Vicouples owes only the provision of the IT services for the mediation of contacts, not the success thereof. Vicouples only provides the technical equipment which generally enables contact to be made between its members.

13.3
Vicouples does not assume any liability for the availability of the system as well as for system-related failures, interruptions and disturbances of the technical equipment and service of Vicouples, in particular not for disturbances of the quality of access due to force majeure or due to events for which Vicouples is not responsible (e.g. failure of communication networks and gateways).

13.4
Indemnity:
a) The Member shall indemnify Vicouples against all liability and all claims and costs arising from any breach by other Members of these Terms and Conditions.

b) The member indemnifies Vicouples from any liability and from all obligations, expenses and claims arising from damages due to defamation, insult or violation of personal rights by other members.

c) The member indemnifies Vicouples against any liability for the failure of services, for the infringement of intellectual property rights or other rights caused by or on account of other members.

14 Rights of Use
Vicouples is, in its relationship with its users and members, the sole legal owner of the rights of reproduction, distribution, processing and all copyrights as well as the right of incorporeal transmission and reproduction of the Vicouples Website and the individual contents contained therein. The use of all programs and the contents, materials as well as trademarks and trade names contained therein is exclusively permitted for the purposes stated in these Terms and Conditions.

15 Applicable Law
15.1
Austrian law shall apply.

15.2
Should any provision of the contract or the General Terms and Conditions be or become invalid, or should the contract be incomplete, the remaining content of the contract shall not be affected thereby. The statutory provisions shall apply in addition.

16 Miscellaneous
16.1
The contract language is English

16.2
Vicouples is entitled to commission third party service providers and vicarious agents with the provision of parts or the entire range of services, provided that this does not result in any disadvantages for the Member.

16.3
Vicouples reserves the right to change the Vicouples Service at any time. The prerequisite for this is that the change is due to a changed legal situation, a decision of the authorities or jurisdiction. Security gaps and changes of a purely technical or procedural nature, without any significant impact on the member, also entitle Vicouples to change the service. Changes with only an insignificant impact on the functions of Vicouples do not constitute changes to the service within the meaning of this clause.

16.4
Levion GmbH, Pramet 20A, 4925 Pramet, Austria, is responsible for the content of the Service.
It is represented by its managing director.